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An aerial view of a garden with a pool and a fountain, Casa Velas, Puerto Vallarta, Mexico

All Reviews

Guest   •   September 25, 2026

Casa Velas Aug. 1-6, ...

Casa Velas Aug. 1-6, 2026 After numerous visits here, I must say it is the one consistent, simply the best, adults only, all inclusive resort in Puerto Vallarta. It is what I would call my second home. Casa Velas is a boutique resort with only 80 rooms surrounded by lush vegetation and a golf course. It is a tranquil experience, like being at an exclusive club. It is modern yet maintains the Mexican Hacienda charm. Our room was lovely, with a dining area perfect for room service meals or snacks in the living room, on the couch in front of big screen tv. It had a mini bar area with replenished daily drinks and snacks (even catering to your preferences, of which I do have). There is also a half bath downstairs for convenience. I love 2 bathrooms in a suite. Upstairs was out grand master bedroom, with TV, mini bar, and a huge bathroom with shower (big enough to have a party in, hehe) and on top of that an upstairs balcony with a jacuzzi and awesome tropic view. The bedding is amazing, pure luxury and the pillows to die for. Everything is top notch luxury. On the main level are sliding doors to outside terrace and our own private plunge pool. I have yet to find suites in Puerto Vallarta that compare to this. The grounds are maintained meticulously and very lush. Just stunning. The lobby is a very serene intimate place with couches, chairs, candles and just a very luxe, homey atmosphere. The onsite pool is stunning with a palapa swim up bar and yes, it is heated. No problem getting a lounge chair or cabana here. The poolside eats and drinks just delicious and so much more than most AI resorts offer. While Casa Velas is not on the ocean you can enjoy the private beach club on the ocean just minutes away, which has a pool, ocean and restaurant, all with service. As an aside you have many options to enjoy. The restaurant, Emiliano’s onsite, the TAU beach club or all of the sister resort offerings, Velas Vallarta. We wanted to revisit the beach club but alas never got to, more on that in a bit. Emiliano’s restaurant is fantastic. Intimidate, luxurious, yet homey. Menu changes often. Servers are friendly and helpful. Frankly they go above and beyond. They remember your likes and dislikes after day one. No better special service can be found. Dining inside with AC or outside, by the Koi pond with pool just beyond, both are just lovely. Every meal we had was delicious and served to perfection. I wish to send out a huge thank you to all the staff including housekeeping (rooms and such are meticulously clean}. I especially thank Miguel, our personal concierge. Sadly, first my husband came down with a respiratory infection, so we spent the day in the room or bed. Then following him by a day or two was my turn for the respiratory cold what have you, another day in the room. I might say, if you are on vacation and life happens such as a minor issue this is the place to be. They catered to us with chicken soup, room service and many other requests. Since we drive, they even offered to extend our stay if necessary. We had commitments in Guadalajara so that was not possible. I feel sad we missed out on a minimum of 2 days but we were well tended to. The friendly staff, the tranquil environment, cleanliness, delicious food and just the feeling of resetting yourself while being pampered has brought us back year after year. We plan to continue that and hope to get back there before a whole year to make up for what our bodies dealt us, despite the best attention and care ever. How grateful we feel to be able to visit such a beautiful place and wish everyone could do so. It is a must have for anyone wanting tranquility and pampering.
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Guest   •   July 28, 2026

Thank you, Alejandro and ...

Thank you, Alejandro and Ramón, for making our stay at Casa Velas Puerto Vallarta so special. Your exceptional service, kindness, and attention to every detail made our vacation truly unforgettable. You both went above and beyond, and we sincerely appreciate everything you did for us. We can't wait to come back!
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Guest   •   July 22, 2026

Excelente hotel , comida ...

Excelente hotel , comida deliciosa , bien presentada , su personal amable , cálido ,cuidando cada detalle para hacer de nuestra estancia una de las mejores . Gracias a Esmeralda que siempre nos atendía con una hermosa sonrisa , Ávalos , Ulises , Antonio, Ramón ,Alfredo ,Sergio ,Octavio , Reyna a cada uno de los miembros del hotel muchas gracias por hacer de nuestras vacaciones y festejo de aniversario uno de los mejores .
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Guest   •   July 10, 2026

queda cerca de la ...

queda cerca de la playa
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