All Reviews

We have really enjoyed our vacation at Casa Velas again, the staff everywhere in the hotel is so hospitable, helpful and fun. Thank you. Sincerely

We returned to Casa Velas this February as we enjoyed our stay last year. We were surprised to see all the new innovations this year. We were extremely pleased with the service. Raymundo is a great addition to your staff. It is because of him we will be returning next year. The pass around of appetizers at the pool and the coffee and snacks at the outdoor lobby puts your hotel on a par with the Four Seasons Hotel in Hawaii. Raymundo has made good into excellence. Keep up the good work. Raymundo has given us the desire to return He made sure all of our needs were taken of.

Just returned from a fabulous week vacation with you! Food and staff were excellente! Thank you to Colleen, Catalina, Maura, Pablo, Hector, Beny, and Edgar especially! Stefano helped organize any outings we would be interested in doing. Would return in a heartbeat! Close to airport and attractions. Enjoyed the sunset sail at the nearby Marina and Dinners @ the Beach Club and sister resort as well. 5 stars!

Dear Mr. Vela: My wife and I and our good friends Carole and Jack have just returned from our sixth consecutive year at Casa Velas. In each of these years we have progressively extended our stay, so next year we will stay two weeks. Our purpose in writing this letter is to let ou know what an extraordinary resort Casa Velas is. The accomodations, setting and food are superb; however, above all, the service and staff are extraordinary. They are always smiling, helpful and delighful to interact with. Notably are Pierre Bonin your Managind Director, Raymundo Huertas, Rooms Division Manager and Diana your new concierge. They go far beyond what is necessary to make you feel comfortable, at home, and solve any problems that might occur. Thank you for mantaining what we consider a "heaven on earth" vacation destination. You can be most proud of it and in particular the staff who continue to make it a truly wonderful place to stay. Sincerely yours Matthew and Joan Marcus