All Reviews

This resort is amazing. The food is top notch and the staff is incredibly friendly. The grounds are well kept. The Tau Beach Club is a great extension to the resort and only about a 5 minute drive away via the free resort transportation. My wife and I would definitely visit again.

My fiancée and I just came back from an absolutely unbelievable week at Casa Velas. Having stayed at a number of higher end resorts in Mexico over the years, we had very high expectations going in. Casa Velas exceeded every single one!! I proposed to my fiancée on the beach at the resort’s Tau Beach Club and it was completely magical. The support of the concierge Denise throughout the planning process was exceptional. Everything went off without a hitch and they were incredibly accommodating. The room, the pool, the beach club and the resort grounds were all beautiful. What really tipped our experience over the edge though were the food, drinks and most importantly, the service. Ulises, Avalos, and Ramon at the pool bar as well as Rosy in the restaurant are all superstars and took our experience from fantastic to above and beyond. The drinks were all top notch with high quality liquor, and the food was all to die for. Emiliano, Tau Beach Club and Piaf (located at Grand Velas, we went by using our one accommodated dinner allocation) were all absolutely exceptional. We had plans to go into downtown PV and cancelled to stay within the Velas ecosystem. The food was that good! Overall, we had top notch, 5-star week at Casa Velas and have every intention of returning. Worth every penny!

Casa Velas Aug. 1-6, 2026 After numerous visits here, I must say it is the one consistent, simply the best, adults only, all inclusive resort in Puerto Vallarta. It is what I would call my second home. Casa Velas is a boutique resort with only 80 rooms surrounded by lush vegetation and a golf course. It is a tranquil experience, like being at an exclusive club. It is modern yet maintains the Mexican Hacienda charm. Our room was lovely, with a dining area perfect for room service meals or snacks in the living room, on the couch in front of big screen tv. It had a mini bar area with replenished daily drinks and snacks (even catering to your preferences, of which I do have). There is also a half bath downstairs for convenience. I love 2 bathrooms in a suite. Upstairs was out grand master bedroom, with TV, mini bar, and a huge bathroom with shower (big enough to have a party in, hehe) and on top of that an upstairs balcony with a jacuzzi and awesome tropic view. The bedding is amazing, pure luxury and the pillows to die for. Everything is top notch luxury. On the main level are sliding doors to outside terrace and our own private plunge pool. I have yet to find suites in Puerto Vallarta that compare to this. The grounds are maintained meticulously and very lush. Just stunning. The lobby is a very serene intimate place with couches, chairs, candles and just a very luxe, homey atmosphere. The onsite pool is stunning with a palapa swim up bar and yes, it is heated. No problem getting a lounge chair or cabana here. The poolside eats and drinks just delicious and so much more than most AI resorts offer. While Casa Velas is not on the ocean you can enjoy the private beach club on the ocean just minutes away, which has a pool, ocean and restaurant, all with service. As an aside you have many options to enjoy. The restaurant, Emiliano’s onsite, the TAU beach club or all of the sister resort offerings, Velas Vallarta. We wanted to revisit the beach club but alas never got to, more on that in a bit. Emiliano’s restaurant is fantastic. Intimidate, luxurious, yet homey. Menu changes often. Servers are friendly and helpful. Frankly they go above and beyond. They remember your likes and dislikes after day one. No better special service can be found. Dining inside with AC or outside, by the Koi pond with pool just beyond, both are just lovely. Every meal we had was delicious and served to perfection. I wish to send out a huge thank you to all the staff including housekeeping (rooms and such are meticulously clean}. I especially thank Miguel, our personal concierge. Sadly, first my husband came down with a respiratory infection, so we spent the day in the room or bed. Then following him by a day or two was my turn for the respiratory cold what have you, another day in the room. I might say, if you are on vacation and life happens such as a minor issue this is the place to be. They catered to us with chicken soup, room service and many other requests. Since we drive, they even offered to extend our stay if necessary. We had commitments in Guadalajara so that was not possible. I feel sad we missed out on a minimum of 2 days but we were well tended to. The friendly staff, the tranquil environment, cleanliness, delicious food and just the feeling of resetting yourself while being pampered has brought us back year after year. We plan to continue that and hope to get back there before a whole year to make up for what our bodies dealt us, despite the best attention and care ever. How grateful we feel to be able to visit such a beautiful place and wish everyone could do so. It is a must have for anyone wanting tranquility and pampering.

Thank you, Alejandro and Ramón, for making our stay at Casa Velas Puerto Vallarta so special. Your exceptional service, kindness, and attention to every detail made our vacation truly unforgettable. You both went above and beyond, and we sincerely appreciate everything you did for us. We can't wait to come back!