All Reviews

We visited Casa Velas for 6-nights a 2nd time in November 2025. It was great to see familiar faces among the staff at Emilianos, the lobby bar and the pool. We will return the end of February, which speaks to our enjoyment at this wonderful unique adults-only all-inclusive resort.

We had an amazing stay at Casa Velas! It was our first time visiting Mexico, and this hotel made the experience absolutely unforgettable. The food, the atmosphere, and every part of the service were exceptional. I especially want to highlight Esmeralda — she took such wonderful care of us throughout our stay. Her kindness, professionalism, and attention to detail made a huge difference and truly elevated our trip. We always felt welcomed, supported, and genuinely cared for. Thank you, Casa Velas, for giving us such beautiful memories on my first trip to Mexico. We will always remember this experience and can’t wait to return! 🌟

Our company recently hosted our annual retreat at Casa Velas, and it was truly an unforgettable experience. The hospitality, beauty, and tranquility of the resort made it the perfect setting for our team to connect and recharge. From the moment we arrived, the Casa Velas team made us feel so genuinely cared for. The grounds are breathtaking — lush gardens, peaceful pools, and elegant touches everywhere. It felt as though we had the resort entirely to ourselves, which made the experience even more intimate and special for our group. Dining at Emiliano was consistently exceptional — every dish was fresh, flavorful, and beautifully prepared. Mealtimes quickly became one of our favorite parts of the day. We’re especially thankful for Andrea, the Group Manager, whose professionalism, warmth, and attention to detail made coordinating our retreat an enjoyable and smooth process. From the early planning stages to our final day on property, she was responsive, thoughtful, and truly cared about ensuring everything came together beautifully. Her support made the entire experience feel effortless on our end. The staff at Casa Velas went above and beyond in every way — especially Omar, Jesús, Avalos, and Gerardo, whose kindness, generosity, and attention to detail made such an impression on our team. The relationships we built with them in such a short time were genuine and heartfelt. We also want to recognize Lauren and her team at Tau Beach Club, who greeted us with warmth and made every visit feel like a celebration. Their energy, love, and exceptional service elevated our entire experience — it was the perfect complement to the peaceful luxury of Casa Velas. Our time at Casa Velas and Tau Beach Club was truly one of a kind. Beyond the beautiful setting and outstanding food, it was the people who made it extraordinary. We left feeling deeply grateful and already dreaming of our return.

Staff is nice and helpful . Room is decent. Not much around the resort to see. Foods and drink are not very good and food service is very slow.