Reviews for Our Top-Rated Luxury hotel boutique in Puerto Vallarta

It was everything we remembered. September is a slow month here; only a dozen of the 85 rooms were occupied. Quiet, uncrowded and superb service. Some time ago, I reviewed Casa Velas and wondered if we would return (they were contemplating allowing children, but ultimately nixed the idea). Glad we did. Already planning for 2021 and our 30th anniversary

Just a perfect place to relax. Beautiful vegetation and surroundings that you could stay forever. It is not a disco hotel, but has fabulous entertainment of piano, horns, etc. The pictures of the hotel are spot on and the worst part is leaving

We had phenomenal service. The food was spectacular. We spent our 3 year wedding anniversary there with the all inclusive package. The bartenders had events every night for different drinks. We loved every minute of it. I would recommend coming in off season so there is less traffic. I wish I can go back

Let me first say I am a person who always reads reviews, but never writes them. However, for this place I just had to. We loved the gardens, the hotel's design and the food, we had so much delicious food, everywhere we went, the food was over our expectations!! but what makes Casa Velas especial and different is the people, the staff is very trained to provide an excellent service, thanks to beach club team and Emiliano's restaurant team, but especially we want to thank to Miguel chief concierge for taking care of us, it made us feel special, and Hugo bellboy for been so nice and friendly with us. The trumpet guy at the beach club makes an different environment, he makes it so relax and lovely, literally we never had any issue, everyone made a great efforts to provide us a good service and they made it!