All Reviews

Beautiful 💯

Un verdadero gusto y placer, te hacen sentir muy bienvenidos y todo el personal muy atento, amable y respetuoso tienen un 10/10 volvería sin lugar a dudas, una y mil veces.

We had an amazing stay at Casa Velas! It was our first time visiting Mexico, and this hotel made the experience absolutely unforgettable. The food, the atmosphere, and every part of the service were exceptional. I especially want to highlight Esmeralda — she took such wonderful care of us throughout our stay. Her kindness, professionalism, and attention to detail made a huge difference and truly elevated our trip. We always felt welcomed, supported, and genuinely cared for. Thank you, Casa Velas, for giving us such beautiful memories on my first trip to Mexico. We will always remember this experience and can’t wait to return! 🌟

We were only at Casa Velas for one night, but we were WOW-ed by this resort! We arrived in a state of distress after finding ourselves in a very scary situation, but they gave us shelter and took us in when we needed it the most, and we will be forever grateful. We were greeted with smiles and reassurances that we were welcome and safe. When we got to our room we collapsed into bed, and when we awoke in the morning we looked around and realized how STUNNING this resort really is! Our room had a private little yard area with a small pool and comfortable seating, and it was just lovely and serene, with flowers overflowing, birds chirping, and lizards darting about. It was just what my soul needed! The food was excellent and the view of the fabulous pool area from the patio seating can't be beat! The staff was so wonderful all around. We will never forget our night at Casa Velas. Anyone traveling to Puerto Vallarta would be incredibly lucky to stay there!