All Reviews

My fiancée and I just came back from an absolutely unbelievable week at Casa Velas. Having stayed at a number of higher end resorts in Mexico over the years, we had very high expectations going in. Casa Velas exceeded every single one!! I proposed to my fiancée on the beach at the resort’s Tau Beach Club and it was completely magical. The support of the concierge Denise throughout the planning process was exceptional. Everything went off without a hitch and they were incredibly accommodating. The room, the pool, the beach club and the resort grounds were all beautiful. What really tipped our experience over the edge though were the food, drinks and most importantly, the service. Ulises, Avalos, and Ramon at the pool bar as well as Rosy in the restaurant are all superstars and took our experience from fantastic to above and beyond. The drinks were all top notch with high quality liquor, and the food was all to die for. Emiliano, Tau Beach Club and Piaf (located at Grand Velas, we went by using our one accommodated dinner allocation) were all absolutely exceptional. We had plans to go into downtown PV and cancelled to stay within the Velas ecosystem. The food was that good! Overall, we had top notch, 5-star week at Casa Velas and have every intention of returning. Worth every penny!

Casa Velas and their beach house, Táu Beach Club 7, offer an exceptional luxury experience that truly lives up to their reputation. We did a day pass, and it was absolutely amazing from start to finish. The service was outstanding, and the staff were incredibly welcoming, friendly, and attentive, making us feel genuinely cared for throughout the day. The environment is wonderful and deeply relaxing, with a calm, refined atmosphere that makes it easy to unwind. It’s easy to see why Casa Velas is recognized as a top-rated 4-Diamond hotel. After this experience, I would definitely want to stay here. The restaurant at the hotel is amazing as well, offering a great selection of both local and international cuisine. Every dish felt thoughtfully prepared, flavorful, and elevated, adding even more value to the overall experience. Casa Velas also provides convenient shuttle service to their beach club, Táu Beach Club 7, where canopies are set up for guests. The staff and service at the beach club were just as impressive attentive, professional, and warm. The drinks and food there were excellent and perfectly suited for a beach setting: fresh, flavorful, and refreshing. Overall, Casa Velas and Táu Beach Club 7 deliver luxury, comfort, and exceptional service in both the hotel and beachfront experience. Highly recommended. Reseña en español: Casa Velas y su beach house, Táu Beach Club 7, ofrecen una experiencia de lujo excepcional que realmente hace honor a su reputación. Compramos un day pass y la experiencia fue increíble de principio a fin. El servicio fue excelente y el personal fue muy amable, atento y acogedor, haciéndonos sentir bien atendidos en todo momento. El ambiente es maravilloso y muy relajante, con una atmósfera tranquila y elegante que invita a desconectarse. Se entiende perfectamente por qué Casa Velas es reconocido como un hotel 4 Diamantes de alto nivel. Después de esta experiencia, definitivamente me encantaría hospedarme aquí. El restaurante del hotel también es excelente y ofrece una gran selección de cocina local e internacional. Cada platillo estaba bien elaborado, lleno de sabor y con una presentación cuidada, lo que complementa perfectamente la experiencia. Casa Velas también ofrece servicio de transporte a su club de playa, Táu Beach Club 7, donde cuentan con canopys para los huéspedes. El personal y el servicio en el beach club fueron igualmente excepcionales, siempre atentos y profesionales. La comida y las bebidas fueron deliciosas y perfectas para disfrutar en la playa, frescas, bien preparadas y muy agradables. En general, Casa Velas y Táu Beach Club 7 brindan una experiencia de lujo, confort y servicio excepcional tanto en el hotel como en la playa. Totalmente recomendado.