All Reviews

Avalos was exceptional in his service to us, we went during the slow season & he was so attentive, kind and even opened the kitchen up early for us when we were the only ones by the pool. He was so nice and he deserves a raise!

From the moment I set foot on the property I was greeted with warm friendly smiles and hostess that welcomed and helped get us settled. I given honey lemonade and brief neck massage. Next we taken on a tour of the beautiful property. Spanish style architecture with perfectly manicured ground. Our room was stunning. Beautiful step up bed...large living room, a private pool and large bathroom. So far I have enjoyed breakfast and food and drinks at the poolside bar. There are no kids, its quiet, clean and everyone is so accommodating.

Increíble experiencia en Casa Velas! El servicio es extremadamente profesional; no solo son los mejores en su trabajo también son excelentes personas. La bebida, la comida, las instalaciones, todo ha resultado excelente. Lo único negativo o área de oportunidad que le veo es que es molesto que en cada espacio de consumo tengas de “cerrar” la cuenta en vez de levantarte e irte al ser todo incluido. Creo que debería de funcionar como los cruceros con una tarjeta que vaya recolectando el consumo. Pero fuera de eso, todo es excelente Definitivamente volveré, gracias por unas vacaciones especiales.

Excelente